Order Info

Care

All products are handmade using a variety of fabrics and threads. Spot clean your Olive Made using detergent and a damp cloth. For a general freshen-up, machine wash on a delicate cycle and line dry, it will bounce back as good as new!

Exchange and Return

Your Olive Made is handmade to a high quality standard. However the made-to-order nature of each piece means that each Olive Made will be a slightly different size/ shape to that pictured on the website. If the product arrives and does not fit your needs, it can be exchanged (not refunded) for a different Olive Made product.

The practical and everyday-use nature of your bag means general wear and tear will occur. If however, a strap breaks or a zipper jams during its everyday use-please contact me and an alteration/ mending can be arranged.

Shipping and Handling

As each product is made to order, please allow 1-2 weeks from when you place your order to when I post it to you.

Postage for each item is determined by size of each product. Please refer to individual product listings for postage cost. Combined postage can be arranged, please contact me to discuss.